What To Do If I Need Samsung Phone Screen Replacement?

Samsung phone screen replacement is an essential service that many Samsung users may require at some point in their phone's lifespan. Accidents happen, and screens can crack or shatter, leaving the phone unusable. While some may opt to purchase a new phone, screen replacement services are often more cost-effective and can save the user money in the long run.

Questions & Answers

Q: What should I do if I need a Samsung phone screen replacement?

A: If your Samsung phone screen is damaged or cracked, the first step is to assess the extent of the damage. Then, consider repair options based on warranty, insurance, or professional services.

Q: Is my Samsung phone covered under warranty for screen replacement?

A: Samsung's warranty typically covers manufacturing defects but not accidental damage. If the screen damage is due to a manufacturing issue, it may be covered. For accidental damage, a warranty won't apply.

Q: Can I get my Samsung phone screen replaced under insurance?

A: If you have phone insurance, check the terms of your policy. Many insurance plans include coverage for screen replacements, but there may be a deductible.

Q: What should I look for in a professional Samsung phone screen repair service?

A: When choosing a professional repair service, consider their reputation, experience, cost, and whether they use genuine Samsung parts.

Q: Can I replace my Samsung phone screen myself?

A: DIY screen replacement is possible but challenging. It requires technical skill, special tools, and the risk of voiding your warranty. It's often safer to let professionals handle it.

Q: How much does it cost to replace a Samsung phone screen?

A: The cost varies depending on the model and extent of damage. Screen replacement costs can range from $100 to $400 or more, so it's essential to get a quote from a repair service.

Q: How long does it take to replace a Samsung phone screen?

A: Most professional repair services can replace a Samsung phone screen within a few hours. However, this can vary depending on the specific model and the availability of replacement parts.

Q: What should I do to prevent Samsung phone screen damage in the future?

A: To prevent future screen damage, consider using a protective case screen protector and handling your phone carefully to minimize the risk of drops or accidents.

Samsung Phone Screen Replacement Basics

Samsung phones are known for their high-quality displays, but accidents happen, and screens can crack or shatter. In such cases, a screen replacement may be necessary. This section will provide an overview of Samsung phone screen replacement, including repair options, costs, and warranty coverage.

Repair Options

There are several options for Samsung phone screen replacement. One option is to take the phone to an authorized Samsung repair center. These centers use genuine Samsung parts and have certified technicians trained to repair Samsung phones. Another option is to take the phone to a third-party repair shop. These shops may be cheaper, but it is vital to ensure that they use genuine Samsung parts and have experience repairing Samsung phones.


The cost of Samsung phone screen replacement varies depending on the model of the phone and the type of repair. For example, a screen replacement for a Samsung Galaxy S21 may cost more than a screen replacement for a Samsung Galaxy A12. Additionally, the cost may vary depending on whether the repair is done at an authorized Samsung repair center or a third-party repair shop.

Warranty Coverage

Samsung phones come with a limited warranty that covers defects in materials and workmanship. However, this warranty does not cover accidental damage, such as a cracked screen. To protect against accidental damage, Samsung offers Samsung Care and Samsung Care+ plans.

Common Screen Issues and Their Solutions

Cracked Screen

A cracked screen is the most common screen issue. It can happen due to accidental drops, pressure, or impact. If the phone screen is cracked, it should be fixed immediately. A cracked screen can lead to further damage to the phone and can even cause injury. Samsung offers a cracked screen repair service that can fix the screen in most cases with nationwide coverage. Users can also find authorized repair centers near them and schedule an appointment for same-day repair in most cases.

Broken Screen

A broken screen is a more severe issue than a cracked screen. A broken screen can be caused by a drop or impact that shatters the glass and can affect the phone's functionality. In most cases, a broken screen cannot be repaired, and the screen needs to be replaced. Samsung offers replacement screens for Galaxy S20, S21, S22, Tab S7+, Galaxy Book Pro 15-inch, and Galaxy Book Pro 360 15-inch models. Users can also opt for a self-repair solution offered by Samsung and iFixit.

Replacement Screen

A replacement screen is a solution for a broken screen. Samsung offers genuine parts for replacement screens tested and backed by an industry-leading guarantee. Users can purchase replacement screens for various Samsung phone models from iFixit. It is important to note that replacing the screen on a Samsung phone requires technical expertise and should be done by a professional.

Crack in the Glass

A crack in the glass is a common issue that can occur due to accidental drops or pressure. While a crack in the glass may not affect the phone's functionality, it can be unsightly and lead to further damage. Samsung offers a cracked screen repair service that can fix the crack in the glass in most cases with nationwide coverage. Users can also find authorized repair centers near them and schedule an appointment for same-day repair in most cases.

Choosing Genuine Samsung Parts

When replacing a Samsung phone screen, it's important to choose genuine Samsung parts to ensure the best quality and compatibility with your device.

Genuine parts are designed and manufactured by Samsung, which means they meet the same high standards as the original parts that came with your phone. They are also rigorously tested to ensure they work seamlessly with your device, providing a reliable and long-lasting solution to your screen replacement needs.

While there are many third-party replacement screens available on the market, they may not offer the same level of quality and compatibility as genuine Samsung parts. Third-party screens may be cheaper, but they may also be of lower quality, resulting in poor touch response, color distortion, and reduced durability.

To ensure you're getting genuine Samsung parts, it's essential to purchase them from a reputable source. Samsung.com and certified partners are the recommended places to purchase genuine Samsung parts.

In addition to ensuring the quality and compatibility of your replacement screen, choosing genuine Samsung parts also helps protect your device warranty. If you have your phone repaired with a non-genuine part, it may void your warranty and leave you without any recourse if something goes wrong with your device in the future.

Choosing genuine Samsung parts for your phone screen replacement is the best way to ensure the highest quality and compatibility with your device. By purchasing from a reputable source and following the manufacturer's recommendations, you can be confident that you're making a smart and informed decision for your device.

Understanding Warranties and Services

Regarding Samsung phone screen replacement, it's essential to understand the warranties and services available. A typical manufacturer's warranty lasts for one year, although it can be as short as 90 days or as long as 24 months. While warranties differ, they typically promise to repair, replace, or refund the purchase price of a phone that is found to have mechanical, electrical, or software defects.

Samsung offers a limited warranty on its products, which covers defects in materials and workmanship for a certain period. However, if the phone is damaged due to accidental drops or liquid spills, it is not covered under the warranty. In such cases, the owner can opt for out-of-warranty repairs.

Samsung authorized service providers are available for out-of-warranty repairs. These providers are trained and certified by Samsung to perform device repairs. They use genuine Samsung parts and follow the manufacturer's specifications to ensure the repair is done correctly.

Authorized repair services are also available for Samsung phone screen replacement. These services are provided by third-party companies authorized by Samsung to perform repairs on their devices. They use genuine Samsung parts and follow the manufacturer's specifications to ensure the repair is done correctly.

It's important to note that unauthorized repairs can void the warranty on a Samsung device. If the device is still under warranty, it's recommended to use an authorized service provider or repair service to avoid any issues with the warranty.

In addition to the limited warranty, Samsung offers an extended 90-day repair warranty for out-of-warranty repairs. This provides even more confidence that the repair was done correctly and that the phone will continue to function properly.

Understanding the warranties and services available for Samsung phone screen replacement is crucial. It ensures that the phone is repaired properly and that the warranty is not voided. Using authorized service providers or repair services is recommended to ensure that the repair is done correctly and that the phone functions properly.

Samsung's 'We Come to You' Service

Samsung offers a convenient 'We Come to You' service for phone screen replacement. This service allows customers to have their phone screen repaired at their preferred location, whether at home, work, or any other location of their choice.

The repair is performed by a uBreakiFix partner, who will arrive at the scheduled time and location in a mobile repair van. The repair is usually completed within one hour using genuine Samsung parts. Payment for the repair is processed upon completion.

The 'We Come to You' service is an excellent option for customers who have busy schedules and cannot make it to a physical repair center. It is also a convenient option for those who do not want to risk damaging their phone by transporting it to a repair center.

To schedule a 'We Come to You' repair, customers can visit Samsung's website and select the 'We Come to You' option under the 'Service' tab. From there, they can enter their location and phone model to see available appointment times.

DIY Screen Replacement Guide

Replacing a broken screen on a Samsung phone can be a daunting task, but with the right tools and knowledge, it can be done at home. DIY screen replacement can save money and time, especially if a repair shop is not nearby or if the phone is out of warranty.

Before starting the repair, it is vital to have the right tools and replacement parts. iFixit offers a variety of repair guides and replacement parts for Samsung phones. Following a repair guide can help ensure that the replacement is done correctly.

The first step in the repair process is to turn off the phone and remove the back cover. Then, the battery and other components need to be removed to access the screen assembly. Carefully disconnect the connectors that attach the screen assembly to the phone's motherboard.

Once the screen assembly is removed, the old screen needs to be carefully detached from the assembly. This can be done using a heat gun or hair dryer to soften the adhesive. Then, the new screen can be attached to the assembly and reconnected to the motherboard.

It is important to test the new screen before reassembling the phone. Turn on the phone and check for any issues, such as dead pixels or touch sensitivity problems. If everything is working properly, reassemble the phone in reverse order of disassembly.

Data Protection During Repair

When getting a phone screen replacement, many people worry about their data being erased or accessed by unauthorized individuals. Fortunately, Samsung has implemented several measures to protect user data during repairs.

One of these measures is the "Repair Mode" feature, which allows technicians to access the phone for repairs without accessing personal data. The feature is only accessible by entering the phone's password set by the owner, ensuring that only authorized individuals can access the phone's data.

Additionally, Samsung's Maintenance Mode can also protect phone data during repairs. This feature blocks access to private data and online accounts, ensuring that sensitive information remains secure during the repair process. This feature is rolling out for Galaxy S21 and S22 phones.

It is important to note, however, that Samsung does not guarantee the preservation of user data during a repair or replacement. Sometimes, a screen replacement may require a factory reset, resulting in data loss. Therefore, it is recommended to back up essential data to the cloud or other storage options before sending the phone for repair.

Samsung has implemented several measures to protect user data during phone screen replacements. By utilizing Repair Mode and Maintenance Mode, users can rest assured that their sensitive information remains secure during the repair process. However, it is always a good idea to back up essential data to the cloud or other storage options as an extra precaution.

Recycling and Environmentally Responsible Disposal

Samsung is committed to responsible recycling and environmentally responsible disposal of electronic devices. They have implemented various programs and initiatives to ensure their products are disposed of safely and sustainably.

One of Samsung's most notable programs is its partnership with uBreakiFix in the US to offer a free and convenient collection of customers' unwanted, old, or broken small electronic devices for responsible recycling. This program is available at all uBreakiFix locations around the US and is an ongoing service. Samsung has also set up collection points at their Samsung Experience Stores and Samsung Care locations, where customers can drop off their unwanted devices for recycling.

Samsung has received the U.S. EPA's Sustainable Materials Management Electronics Challenge Gold Tier Award for its leadership in e-waste collection and recycling every year since its inception in 2014. As an e-Stewards Enterprise, Samsung ensures that electronics are recycled safely and responsibly. They use recycled resins for all plastic parts in their products and aim to extract raw materials from waste, using recycled and recycled packaging materials to reduce their environmental impact.

Samsung also promotes the circular economy by extending the product life of their devices. They improve durability and repairability and support upgrades to reduce the number of devices in landfills. Samsung encourages customers to trade their old devices for new ones, refurbished and resold, reducing waste and conserving resources.

Cell Phone Screen Protectors

Cell phone screen protectors are a must-have accessory for anyone who wants to keep their Samsung phone screen safe from scratches, cracks, and other types of damage. These thin, clear films are designed to adhere directly to the surface of the phone screen, providing an extra layer of protection against everyday wear and tear.

There are several types of cell phone screen protectors available on the market today, each with its own unique set of features and benefits. Some of the most common types of screen protectors include:

  • Tempered glass screen protectors: These are made from a thin sheet of tempered glass designed to absorb shocks and impacts, protecting the phone screen from cracks and other types of damage.

  • Plastic screen protectors: These screen protectors are made from a thin sheet of plastic designed to protect the phone screen from scratches and other types of damage. They are typically less expensive than tempered glass screen protectors, but they may not provide as much protection.

  • Privacy screen protectors: These screen protectors are designed to prevent others from viewing the contents of the phone screen from an angle. They are ideal for users who want to keep their personal information private.

When choosing a cell phone screen protector, it is important to consider factors such as durability, clarity, and ease of installation. Some screen protectors may be more challenging to install than others, and some may affect the clarity of the phone screen.

Cell phone screen protectors are an essential accessory for anyone who wants to keep their Samsung phone screen safe from damage. With so many different types of screen protectors available, it is essential to choose the one that best meets your needs and preferences.